Privacy policy

Your privacy is important to us.

At Michael Lupton Associates (MLA) Ltd, we’re committed to protecting and respecting your privacy.

This privacy statement describes the online information practices which MLA (“we”, “our”) employs in relating to the information which you, our customers, (“you”, “your”) provide when using the site (“website”). By accessing and using the website you are accepting and agreeing to the practices described in this privacy statement.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to MARKETING@MLALTD.CO.UK or by writing to us at Michael Lupton Associates Ltd, Halifax House, Seaton Ross,York, YO42 4LU.  Alternatively, you can telephone +44 (0) 1759 318557

Who are we?

Michael Lupton Associates (MLA) Ltd are a leading designer, manufacturer and supplier of personal protective equipment (PPE) and clothing to police forces and prison services all over the world, established for over 25 years. MLA are a limited company (Registration No.3127622). The registered address is as above.

The Information we collect

We collect personally identifiable information relating to you including name, company / organisation name, address, phone number, e-mail address (“personal Information”) in the following situations:

How we normally use information about you

We will only use your personal information for the purpose(s) for which you provide it to us – including, for example, to:

respond to your enquiries

  • handle orders, deliver items and process payments
  • communicate with you about orders, products, services and promotional offers
  • notify you of changes to our services or products;
  • send you communications which you have requested and that may be of interest, for instance the MLA E-Newsletter
  • update our records and maintain any online account you may have with us
  • prevent or detect fraud or abuses of our website enable third parties to carry out technical, logistical or other functions on our behalf

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We only share your personal information with our other offices or authorised distributors where appropriate and with other entities only as described below. We ensure the parties with whom we share your personal information follow practices at least as protective as those described in this privacy statement.


From time to time we employ other companies to perform functions on our behalf including fulfilling orders, delivering packages, sending customer communications, analysing data and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share your information

We may transfer personal information which users in the European Union provide to us to other countries (including the United States), the data protection laws of which may differ from those of the European Union, and you expressly agree to such transfer.

Collection of information by third-party sites

Our website may contain links to other websites whose information practices may be different to ours. You should consult the privacy notices of those third party sites as we have no control over information that is submitted to, or collected by them.

Information collected automatically using cookies

Whenever you interact with the website, we receive and store certain types of information using cookies. We describe how we use cookies below.


A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.

When you visit our website we send you a cookie. Cookies may be used in the following ways:

To enable the personalisation features on our website (which give you the ability to recall recently viewed pages and see information which you have input online).

To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website. We cannot identify you personally in this way.

Disabling / Enabling Cookies

You can accept or decline cookies by modifying the setting in your browser. Please note that if you disable cookies you may not be able to use all the features of our website.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: MARKETING@MLALTD.CO.UK or telephone on +44 (0) 1759 318557.

How you can access and update your information

The accuracy of your information is important to us. If you wish to review and / or  change the information that we hold about you, please send an email to MARKETING@MLALTD.CO.UK or write to us at Michael Lupton Associates Ltd, Halifax House, Seaton Ross,York, YO42 4LU.  Alternatively, you can telephone +44 (0) 1759 318557

You have the right to ask for a copy of the information MLA hold about you.

Revisions to this Privacy Policy

We reserve the right to revise this privacy statement or any part of it from time to time. Please review the privacy statement periodically for changes. Unless stated otherwise, our current privacy statement applies from time to time to all information that we have about you.

This Policy was last updated in May 2018